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The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site”.

Accessibility Statement

Effective Date: [Month Day, Year]
Contact for Accessibility: [accessibility@coffeecup.ai], [+1 (_) _-], [Address]

Coffee Cup is committed to digital accessibility and to providing a website and Services that are usable by all people, including those with disabilities.

Our Standard

We aim to meet or exceed WCAG 2.2 Level AA guidelines and follow applicable accessibility laws, such as the Americans with Disabilities Act (ADA) and, where relevant, the EN 301 549 / EU Web Accessibility Directive.

Accessibility adjustments on this site

Measures We Take

  • Design and development practices guided by WCAG 2.2 AA.

  • Semantic HTML, proper labels, alt text, and keyboard navigability.

  • Sufficient color contrast and scalable text.

  • Captions/transcripts for audiovisual content where feasible.

  • Periodic audits and remediation of identified barriers.

  • Training for our designers and developers on inclusive practices.

  • ​

Compatibility & Assistive Technologies

Our website is designed to work with modern browsers and assistive technologies (e.g., screen readers, speech recognition, magnifiers). Some third-party integrations or embedded content may not fully meet our standards; we advocate with vendors and seek accessible alternatives where practical.

Feedback & Assistance

If you encounter an accessibility barrier, need an alternative format, or require reasonable accommodation to access content or features, please contact us at [accessibility@coffeecup.ai] or +1 (_) _-. Please include the page URL and a description of the problem. We typically respond within 5 business days.

Ongoing Improvement

Accessibility is a journey. We welcome feedback and are continually working to improve usability for everyone. This statement will be reviewed at least annually.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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